21+ only — Responsible Gaming

Play responsibly at rm88 and stay well

Gaming should be entertainment, nothing more. At rm88, we prioritise players' healthy gaming through self-set limits, time-out options, and support services.

Keep gaming and healthy living in balance

At rm88, players' wellbeing and financial difficulties are matters we care about. Gaming is an activity designed for fun and entertainment. However, we understand that when self-control slips, it can affect your life and relationships.

That is why we have built self-limit tools, time-out options, and a self-exclusion system for players. We believe every player should have access to the help they need to make good decisions about their gaming.

⚠️ Warning — For some people, gaming can go from a hobby to a loss of control. If you feel it is affecting your finances, relationships, or mental health, seek help immediately.

21+

Age 21 and above only

The rm88 platform is for adults aged 21 and above only. Anyone under age is strictly prohibited from playing.

If you need support, you can reach us anytime via 24/7 Live Chat.

Responsible gaming tools at rm88

We provide the following tools so players can control their own gaming. Our rm88 support team can help you access any of these tools.

Setting a deposit limit

You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Manage your budget and keep your gaming in check.

Time-out break

You can choose a Time-out to step away from gaming for anywhere from 1 day up to 3 months. Deposits cannot be made during this period.

Self-Exclusion

If you need a longer break, you can set up Self-Exclusion ranging from 6 months up to a permanent ban.

Play time reminders

You can receive regular reminders to track how long you have been playing. This tool helps keep you aware when you lose track of time while playing.

Reviewing gaming history

You can view your past gaming activity and deposit/withdrawal records, helping you understand your playing patterns and make better decisions.

24/7 Burmese Support

If you have any questions or issues related to gaming, our team is available in Burmese via 24/7 Live Chat. You can also reach us by phone or email.

Warning signs of problem gambling

If you notice any of the following signs in yourself or someone you care about, be aware that gambling may be becoming a problem—

  • Borrowing money to gamble
  • Gambling only to chase losses
  • Feeling unwell when not gambling (e.g. restlessness or irritability)
  • Gambling is damaging work, family or relationships
  • Hiding or lying about how much you gamble
  • Trying to stop gambling but unable to

If one or more of these signs apply, you can get immediate help from the rm88 support team via 24/7 Live Chat. We can temporarily suspend your account or process a self-exclusion for you.

Healthy gambling habits

  • Treat gambling as entertainment only and do not expect it to be a source of income
  • Set a budget in advance and avoid going over it
  • Limit your play time and include regular breaks
  • Avoid gambling when you are feeling down or tired
  • If gambling is causing financial problems, stop immediately and seek help

How to use self-limitation tools

After logging into your rm88 account, you can set limits using the steps below—

1

Log in to rm88

Log in to your rm88 account and open the "Account Settings" or "Responsible Gambling" menu.

2

Choose a tool

Select the tool you want to set — deposit limit, time-out period, or self-exclusion.

3

Set your limit

Enter the amount or duration. Deposit limits take effect immediately, so decide carefully.

4

Confirm and seek support

For self-exclusion or extended time-out, the support team will send a confirmation, and playing beyond that period will no longer be possible.

Reducing and changing limits
Increasing a deposit limit takes effect after more than 24 hours; decreasing one takes effect immediately. Once self-exclusion is declared, it cannot be reversed until the set period ends — this strictness is by design to protect players.

Support channels

For concerned family members — if you believe a loved one has a gambling problem, you can contact the rm88 support team and request that their account be restricted.

Protection for minors

rm88 is a platform open only to users aged 21+. We verify date of birth during account registration. Parents and guardians can take the following steps to prevent children from accessing it—

  • Enable Parental Controls on your browser
  • Install gambling site filtering software (Net Nanny, Qustodio)
  • Do not store your rm88 login details anywhere a child can find them
  • Talk openly with children about the risks of gambling

Have an open conversation with your family

Talking openly with your family about gambling is one of the most important ways to protect minors. Teach children about the value of money and the risks of gambling from an early age.

We stand behind our commitment to responsible gambling

Choose responsible gambling and enjoy rm88 games in a balanced way, purely for fun. If you have any questions about these policies, you can visit the FAQ.

Responsible Gaming Questions at rm88

Log in to rm88 and go to the "Responsible Gaming" settings to select Self-Exclusion. You can set the period from 6 months up to a permanent ban. This setting cannot be reversed once activated, so make your decision carefully before proceeding. If you need help, contact us via 24/7 Live Chat.

Deposit limit decreases take effect immediately. Limit increases are set to take effect after 24 hours — this way, limits cannot be removed by a sudden impulsive decision.

No. During a time-out period, both deposits and play are blocked. You can still make withdrawals during the time-out period.

Contact rm88's 24/7 Live Chat (Burmese language) or email [email protected]. Our team can action Self-Exclusion immediately and close your account for a sufficient period to prevent further play. Someone close to you can also contact us on your behalf.

rm88 protects players' personal information with SSL encryption. Limit settings and play history are handled confidentially. You can view our personal data policy at Privacy Policy.

rm88 strictly prohibits anyone under 21 from playing. Date of birth verification is required. If an underage user is found, the account will be closed and all funds, including any bonus balance, will not be returned.

Pages visited by responsible players